Cookies Policy

What Are Cookies?

Cookies are small text files stored on your device when you visit our website or use our Services. They help us provide you with a better experience by remembering your preferences, keeping you signed in, and understanding how you use our platform.

Types of Cookies We Use

Essential Cookies: Required for basic functionality including authentication, security, and accessibility. These cannot be disabled as they are necessary for the Services to function.

Functional Cookies: Remember your preferences such as language settings, display options, and personalization choices to enhance your experience.

Analytics Cookies: Help us understand how visitors interact with our Services, which pages are most popular, and how we can improve. We use privacy-focused analytics that do not track individuals across websites.

Performance Cookies: Monitor platform performance, identify errors, and help us optimize loading times and reliability.

Third-Party Cookies

We minimize third-party cookies. When used, they are from trusted partners for: secure payment processing, customer support chat functionality, and anonymized analytics. We do not allow advertising or tracking cookies from third parties.

Managing Cookies

You can control cookies through: Browser Settings: Most browsers allow you to view, manage, and delete cookies. Our Cookie Settings: Use our cookie preference center to manage non-essential cookies. Opt-Out Links: Analytics providers offer opt-out mechanisms.

Note: Disabling essential cookies may affect the functionality of our Services.

Cookie Duration

Session Cookies: Deleted when you close your browser.

Persistent Cookies: Remain for a set period (typically 30 days to 1 year) or until manually deleted.

Updates to This Policy

We may update this policy to reflect changes in our practices or legal requirements. Significant changes will be communicated through our platform.

Contact Us

Questions about our cookie practices? Contact privacy@shiora.health